Privacy Policy

Privacy Policy

Customer Privacy Policy

Your privacy is important to us. AstroJump DC is committed to protecting the privacy of visitors to our website. We promise to respect your contact preferences and guard your private information. Our privacy policy is designed to openly communicate our privacy practices to our visitors by describing the information we collect, detail how that information may be used, with whom it may be shared and inform you of your choices about such uses and disclosures. When you use this website, you consent to the use of your personal information by AstroJump DC in the manner specified in this Privacy Policy. This policy may change periodically, so please check back from time to time.

Information Collection

AstroJump DC is the sole owner of the information collected on this Website. AstroJump DC does not collect any personally identifiable information from you (e.g., name, address, telephone number, email address) unless you voluntarily choose to submit or otherwise disclose such information to us, including information submitted or disclosed by mail, telephone, fax, or electronically. We will not sell, trade, or rent your personally identifiable information to third parties. For petitions, we will plan to only share information anonymously in aggregated form but may transmit signees’ name, email address and zip code to public officials as part of a petition or open letter upon request.

Cookies and Tracking Information

Your browser installs a cookie on your computer when you visit our site. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computers and stored on your computer’s hard drive. They facilitate access to our website and personalize your online experience. Our site uses cookies to track a visitor’s path through the website. The data collected from visitors to our site is analyzed in aggregate form to show trends and improve the website for future visits. Cookies do not record personally identifiable information. If you’d prefer, you can set your browser to refuse cookies, although our site may not perform at optimum levels without cookies.

In addition, our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends. This information is collected for aggregate use only.


AstroJump DC will only disclose your personally identifiable information when required to do so by law, such as to comply with subpoenas, warrants, or other valid legal processes. With those exceptions, under no circumstances will we share single user information without explicit consent of our users.

Visitors From Outside the US

This Privacy Policy is intended to cover collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to stored, and processed in the United States where are servers our located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country.

Questions About the Privacy Policy

We pursue a full-disclosure approach to care for the information you have entrusted with us. We are committed to building a trusting relationship with you and we will continually monitor feedback and seek to improve our services to meet your needs. If you have any questions about this Privacy Policy or the practices of this website, or if you would like to provide comments, please send us an email at [email protected] or Call 703-339-8000. Thank You


Your children’s safety is our # 1 priority and Astro Jump® has always taken extra steps to provide the cleanest equipment for your celebrations. In addition to our usual warehouse equipment scrubbing, we are disinfecting upon delivery and again at pick-up to protect your family and our wonderful employees.

Call our party Planning Specialists at 703-339-8000 or 800-244-JUMP (5867)